Meet Our Associates

Meet our Associates

Jump to: Executive Officers  |  Life Sales  |  Annuity Sales  |  Health Sales  |  Events and Training  |  Compliance  |  Underwriting  |  Life Case Management  |  Annuity Case Management  |  Contracting and Licensing  |  Accounting  |  Commissions  |  Information Technology  |  Operations  |  Human Resources  |  Platinum Partners Team  |  Regionals  | 

Executive Officers

Scott Tietz, CLU
President & CEO
stietz@partnersadvantage.com
888-251-5525 ext. 103
Fax 701-356-6549
Scott Tietz, CLU

Scott Tietz joined the insurance industry in 1982 and opened Partners Advantage Insurance Services in 1993. Prior to the formation of PAIS, he worked as an Agent, Sales Manager, Home Office Regional, and General Manager. Through these experiences, Scott has piloted PAIS to be one of the most successful insurance marketing companies offering the total platform for Insurance Professionals to grow their businesses and agencies.

James Lehmann
Senior Vice President, Direct Division
jlehmann@partnersadvantage.com
888-251-5525 ext. 202
James Lehmann

After serving at the helm of his own IMO for many years, Jim Lehmann merged his company with Partners Advantage in 2011 and joined the executive management team at Partners Advantage as a Senior Vice President. He currently heads up the Direct Division.

Brian Mann
Senior Vice President of Annuities and RIA Division
bmann@partnersadvantage.com
888-251-5525 ext. 102
Fax 701-356-6797
Brian Mann

Brian D. Mann is the Senior Vice President of the Annuities and RIA Division for Partners Advantage Insurance Services, LLC. In 1997, Brian founded First Choice Financial (FCF), and led the company as its Chairman and Chief Executive Officer for over a decade prior to merging FCF with Partners Advantage in May of 2008. The combined company of Partners Advantage and FCF now proudly serves as a one-stop shop to over 20,000 independent insurance agents, financial planners, and broker-dealers. Brian has continued to build his personal practice well into the Top of the Table production levels. He is a licensed insurance agent and holds several securities licenses. He enjoys sharing the knowledge and success he has gained from his own experiences with others. He has invested hundreds of hours providing practice management coaching and mentoring to independent agents throughout the country. Brian and the entire staff at Partners Advantage are focused on providing producers with an unforgettable service experience, effective tools and valuable resources to assist in the growth of their business. Brian is the co-author of Chicken Soup for the Financial Advisor’s Soul and Chicken Soup for Every Retiree’s Soul. He attended Utah State University. He loves to play golf, exercise, read, travel, and spend quality time with his family which includes his wife Heidi and their two children.

James Wong
Senior Vice President, Platinum Partner Distribution
jwong@partnersadvantage.com
888-251-5525 ext. 110
Fax 951-977-2752
James Wong

I entered the insurance industry in 1999 working as a temp for an insurance and financial services firm. Upon graduating from the University of California, San Diego with a degree in economics, I pursued a career as an independent Life Agent. As the internet boom changed the way insurance information and products were delivered to the client, I focused my efforts on internet lead generation. Working with Low Cost Financial, over 2,000 clients were added to our database primarily through internet leads. In 2004, I helped co-found Loyalty Performance Marketing, a company dedicated to providing the independent agent with superior insurance sales tools and service. The company later merged with Partners Advantage Insurance Services in 2006. I take my experiences building insurance marketing agencies into my role as the Senior Vice President of Partner Distribution. It is my honor to lead this terrific team that esteems customer service and has extensive knowledge in products, programs, and sales concepts. Our Platinum Partner Team serves marketing organizations by providing them with the tools to enhance their business and cultivate long term agents. Through our broad-based product portfolio, the sharing of successful programs and a unique approach to customer service, PAIS is poised to dramatically increase its reach and positive influence on the insurance industry.

Kevin Gotto, CPA
Senior Vice President, Securities
kgotto@partnersadvantage.com
888-251-5525 ext. 266
Fax 701-356-6792
Kevin Gotto, CPA

I joined Partners Advantage through the merger with Independent Brokerage Network in April of 2008. I am a Sales Vice President at Partners Advantage and the Branch Manager for ING Financial Partners.* Prior to that, I spent 22 years as CFO of IBN and worked closely with all of IBN’s field force on commissions, marketing, and case placement. I am an Iowa State University graduate and have my MBA from the University of South Dakota. I look forward to growing the securities business along with supporting the growth of our former IBN business. If you are interested in working with an industry leader poised for tremendous growth, please give me a call today.

*Securities and Investment Advisory Services offered through ING Financial Partners Member SIPC.

Partners Advantage is not a subsidiary nor controlled by ING Financial Partners.

Steve Freking, CLU
Senior Vice President, Health Sales
sfreking@partnersadvantage.com
888-251-5525 ext. 267
Fax 701-356-6794
Steve Freking, CLU

Steve joined Partners Advantage during the merger with Independent Brokerage Network, Inc. in 2008 and serves as Senior Vice President of Operations. He is responsible for the teams that handle the contracting and new business aspects of our agents’ relationship with Partners Advantage, along with our agency management system. Steve is also head of our health products division where we market long term care, disability income and Medicare supplement insurance. Partners Advantage is here to serve all of your insurance opportunities and we have a great team of associates poised and ready to help you achieve your goals. Steve is a CLU and has received his Associate designation from the Society of Actuaries.

Registered Representative of and Securities offered through ING Financial Partners Member SIPC.

Partners Advantage is not a subsidiary nor controlled by ING Financial Partners.

Kyle Mann
Senior Vice President
kmann@partnersadvantage.com
888-251-5525 ext. 137
Fax 701-356-6759
Kyle Mann

Kyle Mann has joined Partners Advantage as the Vice President of Sales. Previous to First Choice Financial and Partners Advantage merging, Kyle was the Vice President of FCF for the last 7 years. He attended Brigham Young University in Provo, UT where he studied Chemical Engineering, but once out of school decided that the insurance business was the place for him. During his time at BYU, he took a 2 year break to go to Argentina to be a missionary for his church and through that experience became fluent in Spanish. Due to that, Kyle works with many of our Spanish speaking agents. The excitement of working with agents and helping them grow their business drives him every day. Kyle lives in Southern California and enjoys all things sports and spending time with his wife, two children, and their two dogs.

Life Sales

Dan Tucker, LTCP
Senior Marketing Consultant
dtucker@partnersadvantage.com
888-251-5525 ext. 308
Fax 701-356-6571
Dan Tucker, LTCP

I am excited to be part of the Partners Advantage team in North Palm Beach, Florida. I first started my career in the insurance industry more than 20 years ago as an independent agent and later expanded my expertise to Life, Disability, and Annuities. Additionally, I became certified as a Long Term Care Planner. Through these unique and varied experiences, I came to respect the daily challenges each independent agent faces, further equipping me to assist you with your every need. I think of myself as a problem solver, and love to work with agents who bring me a prospect so that I can match them with the companies and products that best suit their needs. I look forward to assisting you and showing you exactly how Partners Advantage makes life easy.

Greg Olson
Senior Marketing Consultant
golson@partnersadvantage.com
888-251-5525 ext. 226
Fax 701-356-6582
Greg Olson

After completion of my BS in Communications from North Dakota State in May of 2007, I was fortunate to join the team here at Partners Advantage. At PAIS, we strive for excellence in everything we do. With helpful solutions, creative ideas and a highly experienced staff, we are committed to continue to be one of the nations top brokerage companies. Give us a call today and learn how we can take your business to the next level!

Rick Pinarija, LUTCF
Senior Marketing Consultant
rpinarija@partnersadvantage.com
888-251-5525 ext. 148
Fax 701-356-6525
Rick Pinarija, LUTCF

Rick Pinarija joined Partners Advantage through the merger with Innovative Marketing Strategies in January of 2011. He started in the industry as a career agent with Prudential in 1989, and was shortly promoted to Sales Management.  He earned a Bachelor of Arts degree in accounting from California State University, Fullerton.  Rick has a strong background in the retail sales of Life insurance, Annuities and Mutual Funds, earning the top company Sales Awards while at Prudential, John Hancock and the AAA Life for the past 20 years prior to coming to Partners Advantage.  

David Clifford
Senior Marketing Consultant
dclifford@partnersadvantage.com
888-251-5525 ext. 134
Fax 701-356-6561
David Clifford

I had the pleasure of joining Partners Advantage in 2002 as a Life Marketer. In addition to life sales I also have extensive knowledge in the Advanced Markets arena. Give me a call to discuss your next life case.

Mike Schmitt
Senior Marketing Consultant - National Accounts
mschmitt@partnersadvantage.com
888-251-5525 ext. 149
Fax 701-356-6547
Mike Schmitt

I joined Partners Advantage in August of 2004 as a General Agent Recruiter. After recruiting close to 500 agents in 2 years, I moved to the role of Senior Marketing Associate in September of 2006. My position is very rewarding as I get to work daily with agents on quotes, case design, and risk assessments.

Annuity Sales

Kalem Mackey
Director of Annuity Division
kmackey@partnersadvantage.com
888-251-5525 ext. 172
Fax 701-356-6799
Kalem Mackey

Kalem Mackey is an Annuity Marketing Consultant and has been an integral part of the PAIS team since 2003. Kalem graduated from the University of California at San Diego in 1999. Kalem has spent the last 9 years in the field of finance. He has extensive knowledge of the securities and annuity markets. Kalem works in our Huntington Beach, CA location.

Monica Young
Annuity Marketing Associate
myoung@partnersadvantage.com
888-251-5525 ext. 177
Fax 701-356-6587
Monica Young

Monica Young is the newest member of our growing annuity marketing team. She has over 15 years of experience with Independent Marketing Organizations and has over eight years of experience marketing annuity products. Monica also has a background in licensing, graphic design, and advertising. Monica is married with two children. In her spare time, she enjoys camping in the Sierras, spending time at the Colorado River, or relaxing on the beach. Monica works in our Huntington Beach, CA office.

Jeremy Peterson
Senior Marketing Consultant - National Accounts
jpeterson@partnersadvantage.com
888-251-5525 ext. 241
Fax 701-356-6585
Jeremy Peterson

I joined Partners Advantage in 2007 and bring over 10 years of insurance experience. As an Annuity Marketing Consultant with Partners Advantage I strive to provide each and every insurance advisor with exceptional service. If an advisor is looking for advance case design, marketing support, up to date resources or an illustration I will provide it in a timely manner. My main goal is help Partners Advantage, along with its advisors, to grow and become one of the industry’s leading field marketing organizations. 

Joan Orozco
Annuity Marketing Consultant - National Accounts
jorozco@partnersadvantage.com
888-251-5525 ext. 203
Fax 701-356-6783

Health Sales

Laurie Prouty-Kayser
Marketing Team Leader - Senior Markets Division
lpk@partnersadvantage.com
888-251-5525 ext. 269
Fax 701-356-6793
Laurie Prouty-Kayser

I joined Partners Advantage through the merger with Independent Brokerage Network in April of 2008. I worked with life insurance for 9 years and 2 years ago I moved over to the Disability Income, Medicare Supplements, and Critical Illness Insurance department. I can also help assist you with your Long Term Care needs. I am very excited to help you grow your business with your clients by making sure they have the proper Disability and Health insurance. I look forward to working with you so please let me help you grow your business. What are you doing to protect your income?  Protect yourself and your client with Disability insurance. If you need anything, please call or email me today!

Paula Wendte
Health Marketing Associate
pwendte@partnersadvantage.com
888-251-5525 ext. 274
Fax 701-356-6573
Paula Wendte

I joined Partners Advantage in October 2010. I am excited to be a part of our Health Marketing Department where we can help you with Long-Term Care insurance, Disability Income insurance, Critical Illness insurance and Medicare Supplements. I look forward to working with you and helping you achieve all your clients’ health insurance needs. If you need a quote or just have a question please don’t hesitate to contact me.

Events and Training

Sandi Rangel
Events and Training Coordinator
srangel@partnersadvantage.com
888-251-5525 ext. 135
Fax 701-356-6589

Compliance

Ria T. Cruz
Director of Compliance and Suitability
rcruz@partnersadvantage.com
888-251-5525 ext. 130
Fax 701-499-0621

Underwriting

Tracy Hemmerle
Vice President of Underwriting
themmerle@partnersadvantage.com
888-251-5525
Fax 701-356-6597
Tracy Hemmerle

I have 20 years of insurance industry experience! After graduating from Northern Kentucky University in 1988, with a B.A. in English, I secured my first industry position as a claims examiner for Pacific Mutual (now Pac Life). While working in group health claims I learned to review medical records, interpret findings and apply guidelines to group health policies.In 1996 I accepted a position with Cincinnati Insurance Company as an underwriting trainee. I learned the property and casualty business first and was a Senior Personal Lines Underwriter for 4 years, before accepting an underwriting position with Cincinnati Life Insurance Company. Underwriting life insurance policies allowed me to fully utilize the medical knowledge that I’d attained from all of my years in the group health area and combine it with the skills that I had developed as an underwriter. I was promoted to a Sr. Underwriting position in this Life area as well. In July 2006 I accepted a position with Partners Advantage where I am able to put my medical underwriting knowledge to use for our agents. I can help determine the severity of a condition and assist in gathering all of the needed information BEFORE our applications are submitted to a carrier for consideration. When a case goes “off track”, or we are not getting the offer that we need in order to place the case it is sent back to my desk for another look. Because I am an underwriter I can typically speak to an underwriter at a carrier and obtain the details of the case that are the REAL issue and sometimes we can resolve them and get the case back on track for a very competitive offer. I love what I do, and although I often do not have the pleasure of working with our agents directly, I often have a hand in helping to place some of most difficult cases.

RyAnn Rivera
Underwriting Support
rrivera@partnersadvantage.com
888-251-5525 ext. 310
Fax 701-356-6565
RyAnn Rivera

I began working in the insurance industry in 2002.  I have worked in multiple departments including:  marketing and case management.  Working in multiple departments has helped me to become well rounded and to fully understand how business moves through the organization and the steps necessary to submit an application, which will ultimately result in a delivered  policy.  My current role as life underwriting assistant allows me to put my knowledge to work in regard to our largest policies.  

Life Case Management

Bernie Hironimus
Case Manager Specialist
bhironimus@partnersadvantage.com
888-251-5525 ext. 109
Fax 701-356-6559
Bernie Hironimus

Bernie assists in the processing of new business applications. She communicates with various insurance carriers, our marketing team, and the writing agent to see that all items needed to issue the policy are complete and that the policy is issued as quickly as possible. .

Bettina Hermann
Case Manager Specialist
bhermann@partnersadvantage.com
888-251-5525 ext. 317
Fax 701-356-6755

Grant Farquhar
Case Manager Specialist
gfarquhar@partnersadvantage.com
888-251-5525 ext. 115
Fax 701-356-6569
Grant Farquhar

I process new business applications by reviewing, submitting and following up on their status. I communicate with the insurance carriers, our marketing team, and the writing agent to see that all items needed to issue the policy are complete and that policies are issued as quickly as possible. I am very committed to my position, a hard worker and a team player. I am eager to see that new business is handled properly and quickly.

Lizzeth Valencia
Case Manager Specialist
lvalencia@partnersadvantage.com
888-251-5525 ext. 146
Fax 701-356-6563
Lizzeth Valencia

I joined the Partners Advantage team in May 2010. I came to know the insurance business a few years back, but now I get to grow with the industry as part of an amazing, well-structured team here at Partners Advantage.

Lorraine Gidcumb
Case Manager Specialist
lgidcumb@partnersadvantage.com
888-251-5525 ext. 120
Fax 701-356-6529

Marie Burke
Case Manager Specialist
mburke@partnersadvantage.com
888-251-5525 ext. 133

Toni Barrera
Case Manager Specialist
tbarrera@partnersadvantage.com
888-251-5525 ext. 128
Fax 701-356-6567

Yessenia Diaz
Case Manager Specialist - National Accounts
ydiaz@partnersadvantage.com
888-251-5525 ext. 129
Fax 701-356-6591
Yessenia Diaz

I joined Partners Advantage in February of 2010 as an application processor. It is a great pleasure working for Partners Advantage with a goal of providing excellent customer service to agent’s with their cases. If you have any questions, we’re here to help. 

Annuity Case Management

Linda Rivera
Annuity Case Manager Specialist
lrivera@partnersadvantage.com
888-251-5525 ext. 174
Fax 701-356-6605
Linda Rivera

Linda Rivera has been with the PAIS team since 2002. Linda is a vital part of the New Business Team, assisting agents with case management on the annuity side to insure that business is processed in a timely manner for our agents and their clients. Linda works in our Huntington Beach, CA office.

Martha Thompson
Annuity Case Manager Assistant
mthompson@partnersadvantage.com
888-251-5525 ext. 204

Contracting and Licensing

Kristine Mikkelson
Senior Contracting & Licensing Specialist
kmikkelson@partnersadvantage.com
888-251-5525 ext. 125
Fax 701-356-6543
Kristine Mikkelson

Kristine is a Senior Contracting and Licensing Specialist and has been with the company since 2003. Our dedicated team of Contracting Specialists are ready to assist you with your contracting needs as you begin your relationship with Partners Advantage. Please feel free to contact Kristine for any of your C&L needs.

Samantha Hironimus
Contracting & Licensing Specialist
shironimus@partnersadvantage.com
888-251-5525 ext. 176
Fax 701-356-6542
Samantha Hironimus

I am honored to be a part of the Partners Advantage Team! I first was hired back in 2008 as the receptionist. I also helped on the New Business side, scrubbing the applications, and on the Contracting & Licensing side with scrubbing contracts and doing the seven day follow up. In 2009, I was promoted to the Contracting & Licensing side full time and that is where I am today! I love meeting and talking with all new and existing agents about their questions regarding contracting and strive to implement a positive experience with all producers. Contact me with any of your contracting needs!

Christian Rodriguez
Contracting & Licensing Specialist
crodriguez@partnersadvantage.com
888-251-5525 ext. 122
Fax 701-356-6586
Christian Rodriguez

Christian assists the contracting and licensing department with day to day requests which includes the processing of agent contracts, carrier follow-up, data entry and weekly reporting.

Sandee Dodgen
Contracting & Licensing Specialist
sdodgen@partnersadvantage.com
888-251-5525 ext. 119
Fax 701-356-6572
Sandee Dodgen

I started with Partners Advantage in August 2008 as a Case Manager in the New Business department. In January 2009 I moved to the Marketing Department as a Service Rep for Mortgage Leads assisting with contracting, licensing, new business and quotes. Currently, I am a Marketing Analyst, responsible for communicating with our marketers, tracking campaign results and providing daily and weekly reports to management. This is a very important role for our organization to ensure we are capturing the full opportunity with every marketing campaign.

Accounting

Lisa Leach, CPA
Controller
lleach@partnersadvantage.com
888-251-5525 ext. 116
Fax 701-356-6550
Lisa Leach, CPA

I received my Bachelors of Science from Cal Poly Pomona, majoring in Accounting,and went straight into public accounting after I graduated. I worked for a medium sized firm in Redlands for ten years where I focused on tax preparation and auditing and became a licensed CPA in 2002. After having my two boys, I left public accounting and began my career as a controller. I just joined the Partners Advantage team and look forward to strengthening the organization and providing excellent service to our agents.

Elizabeth Leon
Staff Accountant
eleon@partnersadvantage.com
888-251-5525 ext. 127
Fax 701-356-6578
Elizabeth Leon

Liz assists the accounting department in the areas of Accounts Payable, Accounts Receivable Clerk and production reporting. Liz also assists the controller on special projects.

Neyra Vega
Production Processor
888-251-5525 ext. 138

Commissions

Angela Greer
Team Lead, Commission Accounting
agreer@partnersadvantage.com
888-251-5525 ext. 271
Fax 701-356-6606
Angela Greer

I began my career in the insurance industry in 1995 with Independent Brokerage Network, Inc. in Sioux City, IA. Over the past several years with IBN I have been responsible for the Agent Commission processing along with providing administrative support, customer service, reporting and various other duties within the agency. IBN merged with Partners Advantage in April 2008. I worked in Case Management for the first few months with Partners Advantage after our merger and I am now very excited to begin working in the Commission/Accounting area. I look forward to providing many more years of excellent service to our producers with the Partners Advantage Team.

Wendy Hockom
Commission Accounting Specialist
whockom@partnersadvantage.com
888-251-5525 ext. 268
Fax 701-356-6795
Wendy Hockom

After graduating with an Associate’s Degree in Accounting I joined Independent Brokerage Network; where I gained my knowledge as the Health Marketing Specialist. I have been assisting producers with quotes, marketing supplies, application processing, and case management for Long Term Care, Medicare Supplements, Disability, Individual Major Medical, Individual Dental, and Group Insurance for over 4 years. I have been providing my knowledge to the producers in some of the same areas I am already familiar with as I join the Partners Advantage Team as part of the IBN merger to Partners in April 2008. I am now very excited to be moving to be part of the commissions team.

Carol Peters
Commission Accounting Specialist
cpeters@partnersadvantage.com
888-251-5525 ext. 273
Fax 701-356-6598
Carol Peters

I joined Partners Advantage in August, 2010.  I’m working in the Commissions Department helping with commission schedules, processing, and day to day requests.

Information Technology

Ron Shah
Director of Information Technology
rshah@partnersadvantage.com
888-251-5525 ext. 136
Fax 701-356-6521

Craig Jenkins
Database Analyst/IT Support
cjenkins@partnersadvantage.com
888-251-5525 ext. 112
Fax 701-356-6540
Craig Jenkins

Tracy Spaeth
ERP Manager
tspaeth@partnersadvantage.com
888-251-5525 ext. 205
Fax 701-356-6595
Tracy Spaeth

I joined Partners Advantage through the merger with Maxx Financial Partners. Prior to Maxx Financial, I worked for Clarica in agency services and also the customer services department.

Erika Carreon
Digital Media Coordinator
ecarreon@partnersadvantage.com
888-251-5525 ext. 126
Fax 701-356-6574

I joined the Partners Advantage Team in June of 2010. I’m very proud to be a part of this dynamic team of people and appreciate the warm, family-like environment of our offices. I trust that Partners Advantage will continue to grow and I am very enthusiastic to grow with it! 

Kelechi Anuforo
DB Programmer
888-251-5525 ext. 147

Operations

Leslie Adams
Operations Manager
ladams@partnersadvantage.com
888-251-5525 ext. 159
Fax 701-356-6599

Gloria Acuna
Receptionist
receptionist@partnersadvantage.com
888-251-5525 ext. 100

Human Resources

Carolyn Lehmann
HR Manager
clehmann@partnersadvantage.com
888-251-5525 ext. 207
Fax 701-356-6588
Carolyn Lehmann

Carolyn joined Partners Advantage in 2011. She is the Human Resources Manager at Partners Advantage.

Platinum Partners Team

Platinum Team
888-251-5525 ext. 713

Platinum Partners Website.

Click here to view our Platinum Team members and contact information.

Regionals

Tom Gosnell, ChFC, CLU
Independent Regional Vice President
tgosnell@partnersadvantage.com
888-251-5525 ext. 244
Fax 701-356-6780
Tom Gosnell, ChFC, CLU

Tom began his insurance career 30 years ago in Pittsburgh as an insurance agent, moving into field management within two years. He has held positions of Director of Agent Development, Director of Qualified Plans and Annuity support team, and Regional Vice President and Wholesaler for AXA-Equitable. Tom and his team have provided marketing, technical and product support for approximately 5,000 advisors. Tom enjoys spending time with his wife, daughters and grandchildren. He is also on the board of directors of the Northeast Cobb YMCA in Marietta, GA.

Denny Dickensheets
Independent Regional Vice President
ddickensheets@partnersadvantage.com
888-251-5525 ext. 239
Fax 701-356-6780
Denny Dickensheets

Denny as an Independent Regional Vice President brings over 27 years experience in the insurance market. Before joining PAIS team, he has served in many leadership roles with Columbus Life Insurance, Clarica and North American Life and Health. He is a graduate of Capital University, with a Bachelor’s Degree in Education.

Jim Nelson
Independent Regional Vice President
jnelson@partnersadvantage.com
888-251-5525 ext. 242
Fax 701-356-6780
Jim Nelson

Jim has been in the insurance industry for 26 years as an agent, recruiter and marketer. Over the past 22 years, Jim has worked with Clarica/North American and Indianapolis Life/Aviva. His primary responsibilities have been working with BGAs/IMOs and their producers to actively enhance their life and annuity production with the respective companies. Jim’s skill sets include: public speaking, communicating marketable sales ideas with the field force, developing workable and meaningful relationships between field and home office and being a mentor for new agents/marketers coming into the insurance industry. He is a member of NAIFA, Society of Financial Service Professionals, Certified Senior Advisors and is past Chairman of the Board of Directors of The Alliance of Financial Marketing Professionals (an insurance industry organization). Jim has a B.A. degree from Dakota Wesleyan University in Social Work and a M.S. degree from North Dakota State University in Counseling and Guidance. Jim has the following industry designations: CLU, CSA and LUTCF.